Privacy Policy

BL Real Estate

Last Updated: April 18, 2026

BL Real Estate Pvt. Ltd. ("us", "we", or "our") operates the BL Real Estate mobile application (the "App"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our App and the choices you have associated with that data.

By using the App, you agree to the collection and use of information in accordance with this policy.

---

1. Information We Collect

1.1 Personal Information

When you register for or use the App, we may collect the following personal information:

• Phone Number: Used for account registration and OTP-based authentication via Firebase Authentication.
• Name: Used to personalize your in-app experience.
• Email Address: Used for account recovery, communication, and support (if provided).
• Profile Photo: If you choose to upload a profile picture.

1.2 Usage Data

We may automatically collect certain information when you access the App, including:

• Device Information: Device model, operating system version, unique device identifiers.
• Log Data: App usage patterns, access times, pages viewed, and interaction data.
• Search History: Property search queries, filters used, and browsing patterns (to improve recommendations).

1.3 Notifications Data

• FCM Token: Firebase Cloud Messaging token to deliver push notifications regarding new listings, price drops, and app updates.

---

2. How We Use Your Information

We use the collected information for the following purposes:

---

3. Data Storage & Security

• Your personal data is stored securely using Firebase infrastructure with industry-standard encryption.
• We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
• Account credentials are managed through Firebase Authentication with OTP verification — we do not store passwords.
• Data is transmitted using HTTPS/TLS encryption.

---

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share data with trusted third-party service providers who assist us in operating the App:

• Firebase (Google): Authentication, cloud messaging, and analytics.
• Google Fonts: Typography rendering (no personal data shared).
• CDN Providers: For serving property images and media content.

4.2 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your data is transferred and becomes subject to a different privacy policy.

---

5. Cookies & Tracking Technologies

The App does not use browser cookies. However, we may use the following technologies:

• Firebase Analytics: To understand app usage patterns and improve user experience.
• Device Identifiers: For push notification delivery and analytics purposes.

We do not use any third-party advertising SDKs or trackers.

---

6. Your Data Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Portability: Request transfer of your data in a structured, machine-readable format.
• Objection: Object to processing of your personal data for certain purposes.
• Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the details provided in Section 11.

---

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Active Accounts: Data is retained for the duration of your account's existence.
• Deleted Accounts: Personal data is deleted within 90 days of account deletion, except where retention is required by law.
• Usage/Analytics Data: Anonymized data may be retained indefinitely for analytics purposes.

---

8. Children's Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected data from a child under 18, we will take steps to delete that information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

---

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your state, province, or country where data protection laws may differ from those in your jurisdiction. By using the App, you consent to such transfers.

We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

---

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy within the App.
• Updating the "Last updated" date at the top of this page.
• Sending a push notification for material changes.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted.

© 2026 BL Real Estate Pvt. Ltd. All rights reserved.